Costa RicaLooking for very strong-willed, self-motivated agents with sales experience and great English to conduct outbound calls for education referrals to online schools in the U.S. Base pay of $4.50/hr. plus commissions & daily/weekly bonuses. Top agents avg.$13.00+/hr.Full time only, availability to work Monday - Friday 12pm to 9pm, Saturday and Sunday 10am - 6pm. 2 days off.
Director, Operations
Ejecutivos Top
Costa Rica* Direct the day to day activities of the staffing, forecasting, intra-day management.
* Call routing and reporting fuctions to ensure customer satisfaction.
* Improve call efficiency and lower abandonment.
* This position is also responsible for overseeing the development, implementation and reporting of call center metrics.* Bachelor Degree.
* Full bilingual (English-Spanish)Interested send a resume in word format to krodriguez@ejecutivostop.net
Agente de Servicio al Cliente y Agente de Ventas
Sitel Nicaragua, S.A.
Nicaragua- Excellent written and spoken english.
- Sales and Customer Service expirience.
- Computer Skills
- High energy level and enthusiasm.Sitel offers:
-Opportunity to develop a Sales or Customer Service career.
-Competitive Salary plus sales incentives.
Credit card Verification Dept
Liberty Reserve
Costa Rica*Provide high quality, professional, intensive assistance to users of Liberty Reserve services around the world.
*The position has primary responsibility for resolving customer problems and concerns regarding their accounts status, credit and debit card services as well as other consumer products. *The incumbent manages contact thru chats and e-mail from customers who have queries about the service provided by Liberty Reserve, new services, FAQ’s, claims, make additions to or follow-up on existing open cases.
*Initiation of service and claims using multiple systems and tools; manager customer's accounts as appropriate; update customer regarding pending cases; research and resolve other general customer account inquiries as appropriate. Work within a team environment.
*********Knowledge of: Windows, office, Word y Excel, Photoshop, Indesing, Ilutrator
*Full time job
*From 8am -6pm M-F
*Advance student of business adminsitration /computer engineer
*Proficient in relevant computer applications
*Knowledge of customer service principles and practices
*Good keyboard skills
*verbal and written communication skills
*listening skills *adaptability
*problem analysis *team work
*problem solving *stress tolerance
*customer service orientation *resilience
*organizational skills
*attention to detail
*initiative
*judgment
Support Agent
Liberty Reserve
Costa Rica*Provide high quality, professional, intensive assistance to user´s of Liberty Reserve services around the world.
*The position has primary responsibility for resolving customer problems and concerns regarding their accounts status, credit and debit card services as well as other consumer products.
*The incumbent manages contact thru chats and e-mail from customers who have queries about the service provided by Liberty Reserve, new services, FAQ’s, claims, make additions to or follow-up on existing open cases.
*Initiation of service and claims using multiple systems and tools; manager customer's accounts as appropriate; update customer regarding pending cases; research and resolve other general customer account inquiries as appropriate. Work within a team environment.
*Work within a team environment
*High school student (bachillerato en educación media como mínimo)
*Proficient in relevant computer applications
*Knowledge of customer service principles and practices
*Good keyboard skills
*Full time job/Weekends also
*20-30 years old
*With Vehiculo/Lic B1
*Night shift 10pm-5pm
*Dayd shift 8am-6pm
Key Competencies
*verbal and written communication skills
*listening skills
*problem analysis
*problem solving
*customer service orientation
*organizational skills
*attention to detail
*initiative
*judgment
*adaptability
*team work
*stress tolerance
*resilience
Support Supervisor
Liberty Reserve
Costa Rica*Provide high quality, professional, intensive assistance to user´s in Liberty Reserve services around the world.
*The position has primary responsibility for resolving customer problems and concerns regarding their accounts status, credit and debit card services as well as other consumer products.
*The incumbent manages contact thru chats and e-mail from customers who have queries about the service provided by Liberty Reserve, new services, FAQ’s, claims, make additions to or follow-up on existing open cases.
*Initiation of service and claims using multiple systems and tools; manager customer's accounts as appropriate; update customer regarding pending cases; research and resolve other general customer account inquiries as appropriate. Work within a team environment.
*Supervises and coordinates activities of workers engaged in customer service activities.
*Plans, prepares, and devises work schedules, according to budgets and workloads.
*Observes and evaluates workers' performance.
*Issues instructions and assigns duties to workers.
*Trains and instructs employees.
*Communicates with other departments and management to resolve problems and expedite work.
*Interprets and communicates work procedures and company policies to staff.
*Helps workers in resolving problems and completing work.
*Resolves complaints and answers questions of customers regarding services and procedures.
*Night shift *Advance student of business adminsitration /computer engineer
*Proficient in relevant computer applications
*Knowledge of customer service principles and practices
*Good keyboard skills
*20-30 years old
* Vehicule yes /Lic B1
*Ability to speak and write fluently in English and Spanish. Other language would be a plus.Key Competencies
*verbal and written communication skills
*listening skills
*problem analysis
*problem solving
*customer service orientation
*organizational skills
*attention to detail
*initiative
*judgment
*adaptability
*team work
*stress tolerance
*resilience
ANALISTA FINANCIERO
Dole Fresh Fruit International
Costa RicaOBJETIVO GENERAL DEL PUESTO
Esta posición será responsable de consolidar, revisar y analizar información financiera de ciertas operaciones de DFFI, así como brindar soporte para efectuar proyecciones de las mismas, para una adecuada toma de decisiones.
Este puesto es responsable del manejo de información estadística y financiera de algunas de las operaciones de DFFI. Por su naturaleza se relaciona internamente con las áreas de Contabilidad, Consolidación y Logística, y externamente con divisiones, mercados y casa matriz.Nivel académico: bachillerato en Administración de Negocios o Ingeniería Industrial. Licenciatura o MBA son deseables.
Experiencia profesional: tres años en labores similares
Bilingüe Inglés / Español
Conocimientos avanzados de contabilidad y finanzas.
Conocimientos avanzados de MS Office, en especial Excel. Manejo de herramienta Cognos y/o HFM es deseable.
Accountant
Dole Fresh Fruit International
Costa RicaThis position will provide accounting support to major financial areas including general ledger accounting, Intercompany reconciliations, Corporate Reporting schedules and accounts reconciliations. Also perform research and analysis necessary to ensure the work is done accurately during period closings and carrying out the responsibilities of the accounting department.
Academic Level: Bachelor in Accounting or Finance
Experience: 2 years
Other : Accounting knowledge, general computer skills, JDE knowledge is a plus
Intermediate English level
Operations Analyst
Dole Fresh Fruit International
Costa RicaAsistir en la administración, mantenimiento y actualización de información concerniente a la flota de buques.
Este puesto es responsable de la administración (actualización y mantenimiento) de la información de tráfico, distancias, tiempos, consumos, de la flota de buques de DFFI. Debe mantener actualizada toda la información requerida por el “Vessel Tracking System” (IMOS). Por su naturaleza se relaciona internamente con Logística y con Contabilidad y externamente con los capitanes de los barcos, agentes portuarios, suplidores de combustible, etc. Durante el desempeño de su trabajo, enfrenta problemas propios del mismo, tales como: fallas en el sistema a la hora de cerrar un viaje (diferencias en combustible, falta de reportes sobre lo que se cargó o descargó), errores en cuanto a fechas y horas, entre otros, los cuales, se espera resuelva con su conocimiento y experiencia. Bachiller en Administración de Empresas
Tres años en labores similares
• Bilingüe (Inglés/Español)
• Conocimientos intermedios en Excel y capaz de aprender paquetes de computo (IMOS)
• Conocimientos intermedios en Contabilidad y JDE
PAYROLL ASSISTANT
Samtec
Costa RicaMultinational Company, world leader in service and production of connectors, located in Zeta Free Zone in La Valencia de Heredia, for growing is seeking professionals to fill the following position: PAYROLL ASSISTANT. We offer an excellent worker environment, “asociación solidarista”, medical services, COMPETITIVE SALARY•University degree or advanced student
• Intermediate command of English. (Speaking, reading and writing).
•Exactus ERP en los módulos de Recursos Humanos y Nómina
If you are interested the position and you fullfill our requirements send us your resume and salary expectation to empleos@samtec.com
Accountant Assistant
MultiMix Microtechnology S.R.L.
Costa RicaPrepare information and documentation required by the Chief of Accounting to prepare the financial statements of the company. Provide support in the preparation and processing of annual returns of suppliers and income taxes. Prepare administrative and production payroll once a week. Perform in any other tasks of the Accounting Department, requested by immediate superior.
High School Degree (Bachelor’s Degree).
Accounting Technical Degree, or related career in a recognized institution.
Computer Skills: Windows environment; Microsoft Office and Excel, experience using computerized financial software/ERP system
Advance-Intermediate English Language (oral and written).We offer:
A professional working environment.
Competitive salary.
Asociación Solidarista
Medical service on site.
Cost Accountant
MultiMix Microtechnology S.R.L.
Costa RicaUses accounting systems to gather, organize and establish production unit and total costs. Determines cost and compare it with expenses related to raw materials, chemicals, labor, equipment, general expenditures and other expenditures and compare it with standard costs and budgeted job/project costs. Perform in any other tasks of the Accounting Department, requested by immediate superior.Business Administration Degree with emphasis in Accounting
Certified Public Accountant
Knowledge of SOX requirements and reporting
Knowledge of Free Zone regulations
Bilingual (English/Spanish)
Computer skills: Microsoft Office and Excel We offer:
Knowledge
Academic Background
Academic Background 2.- Technical
Languages
Spanish 100
English 80
Computing
Computer Knowledge Level 3.- Office Home / Standard
Additional Abilities
Communication skills and clarity of expression, both written and oral. Pro-active, ability to work as a part of a team and under little supervision.
Comments
We offer:
A professional working environment.
Competitive salary.
Asociación Solidarista.
Medical service on site.
Quality Assurance Technician
MultiMix Microtechnology S.R.L.
Costa RicaSupport the QA Department and the company in general, to process data and calculate metrics. Implementation and Maintenance of SPC activities, Capability Analysis (Cpk/Cp) and coordination of related activities. Analysis of main causes of defects and support in the implementation of actions to increase the Yields and controls for actions effectiveness. To support in the Quality System activities as Management of Documents of Records, documentation changes base on WC changes and internal requirements, training in new documentation, Calibration Control, follow up of Corrective/Preventive actions, etc. Technical Quality degree
Knowledge of English (at least intermediate level)
Knowledge of ISO 9001 Standard and Quality Systems
Knowledge of Statistical Process Control and Statistical Techniques
Computer skills (Windows/Office environments, etc.)We offer:
A professional working environment.
Competitive salary.
Asociación Solidarista
Medical service on site.
